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WestWing Solutions
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Terms & Conditions
| We've broken out our Terms & Conditions into two (2) sections below. The section on the right is the proper and legally binding side. The section on the left is the "plain English" side that interprets "attorney speak" into language that everyone else uses and hopefully, understands better. | ||
| Additional Charges No surprise charges on your credit card. If something is amiss, we will talk about it before we do any work and get your approval. Cable/Satellite It usually takes weeks for the cable guy to hook everything up and we need to test our work before we leave. Responsibility Although we know how, we don't meet the license requirements for this. We're bad plumbers too. Installation Authorization All of our technicians have background checks and are drug tested, but we are boring baby-sitters. Help us help you. Labor Only Please refer to "Additional Charges" section. Plaster Walls We haven't run into this yet but our attorney ran across one circumstance where this happened in a 70 year old home on the east coast. He was working for a "big-box" retailer and it turned into a nightmare. Concealing Wires Please take a look at our "nightmare installation page" by clicking HERE. Often, we are contacted by someone that has already paid for an installation somewhere else and they need us to fix it. Our technicians are creative, talented installers that will make every effort to conceal the wires. Service Limitations You know those signs in restaurants that say "We reserve the right to refuse service to anyone?" This is our sign. Force Majeure French term meaning: sometimes stuff happens we can't help and it's not our fault. Limitation of Remedy We have business insurance but let's not get ridiculous here. If you have any specific questions about our insurance (or if you live in Texas and need the greatest insurance man in the world) click HERE and speak directly with our agent. He really is the nicest guy in the business. |
Additional Charges WestWing Solutions will provide an estimate to you prior to an installer performing work that requires an additional charge. Additional charges, fees and expenses may apply if your location is outside our installation coverage area. Payments for additional charges: C.O.D. payable by credit card to WestWing. Cable/Satellite For the best results, we recommend scheduling installation of cable, satellite prior to the arrival of your home theater installer, so that WestWing Solutions can ensure proper integration with your whole system. Responsibility WestWing Solutions will not be held responsible for moving any furniture or valuables. Installers will not, under any circumstances, move, alter or install electrical outlets. It is recommended to have necessary electrical work performed prior to installation service. Installation Authorization Someone at least 18 years of age must be present at all times on the day of the installation to approve all work completed. Labor Only Installations do not include any parts or accessories (for example, wire, cable, speaker mounts or similar parts), except as specifically set forth on the detail page for the applicable installation service. Plaster Walls WestWing Solutions cannot warrant that installations involving plaster walls will not result in cracks on the wall. WestWing Solutions will do everything in our power to eliminate the possibility, but due to the nature of that type of construction, WestWing Solutions will not be responsible for any resulting damage to your wall. Concealing Wires Locations that involve inadequate access for standard wall fishing to the wall where the wire is to be hidden, or the wire is to be hidden in a wall that contains insulation, vapor barriers, or any other obstructions, wire may be concealed by installer-provided paintable track molding. Installer will finish wall fished cable exit points with a bushing, plate or spackle. We will spackle any area where access holes were created in the walls. The customer shall be responsible for repainting. Service Limitations WestWing Solutions and/or third-party service providers reserve the right to refrain from providing any or all services ordered and refund the customer's payment, wholly or in part, if minimum system requirements are not met or if technical conditions (such as wiring difficulties or physical barriers) or customer requirements are unusual, extensive, or beyond the scope of this service agreement as reasonably determined by WestWing Solutions and/or its third-party service provider. Force Majeure If WestWing Solutions and/or its third-party service provider's ability to render service is impaired by circumstances beyond the control of WestWing Solutions and/or its third-party service provider, WestWing Solutions and/or its third-party provider may choose not to provide services. Limitation of Remedy Under no circumstances shall WestWing Solutions, and/or its third-party service provider be liable to you or any person for any damages, including without limitation any indirect, incidental, special or consequential damages, expenses, costs, profits, lost savings or earnings, lost or corrupted data, or other liability arising out of or relating to the services provided by WestWing Solutions and/or its third-party service provider or out of the installation, de-installation, use of, or inability to use your computer equipment, hardware, peripherals, or the network as a result of the services provided hereunder. |
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HD TV Installations:
HD TV
Setup
Professional and certified
installers will un-box your new TV and equipment, integrate new
& existing components, perform a full system configuration,
organized and hide those ugly wires, clean up and demonstrate
how everything works. Schedule Now.
Wall
Mount Installation
Includes everything for an HD TV
Setup in addition to wall mounting your new TV! With your
bracket (you can also purchase one from us) we will hide the
source cables inside the wall when the room construction allows
it or install white painted wire molding.
Schedule Now.
Installation Photos:
HD
TV Setup Photos
Check back soon for recent HD TV Setup
photos that WestWing Solutions has completed.
Wall
Mount Installation
Check back soon for recent HD TV
Wall Mount photos that WestWing Solutions has completed.
Other
Installation Photos
Check back soon for other recent
installation photos that WestWing Solutions has completed.
About us
Hallright LLC, DBA: WestWing Solutions is a Plano, Texas company
that was born to meet the emerging needs of the Dallas/Ft Worth
Community in Digital Home Integration. More...